FAQ
Refunds
If a request for a refund is submitted at least 14 days before the course begins, you will be eligible for a 94% refund. A 6% deduction will cover the administration costs and stripe service fee. For refund requests made between 8 and 13 days before the course begins, a 75% refund will be granted. If a refund request is received within 7 days or less before the course start date, a refund will not be issued unless we can fill your spot with another participant. In the event that a participant cannot attend an in-person course due to illness, they can receive a Honeybee voucher for 75% of the value of their course that can be paid towards another class in the future. The participant will need to notify the Honeybee Coordinator before the course begins.
Cancellations
If a workshop is cancelled due to unforeseen circumstances regarding the instructor facilities or low enrolment, a 100% refund will be granted to registered participants. If class is cancelled due to weather, the course will be moved to the following weekend (unless otherwise specified). If you cannot attend the new scheduled time, you will be granted a 100% refund.
For more information regarding cancellations, refunds, and our policies, please refer to our frequently asked questions.