FAQ
Refunds
If a request for a refund is made between 8 and 14 days before the course begins, a 95% refund will be granted (5% will be retained to cover processing fees). If a request for a refund is made 7 days or fewer before the course begins, a refund will only be granted if the participant’s spot is able to be filled.
If a participant is unable to attend a course due to illness or family emergency, they may be eligible to receive a voucher for a portion of the course fee. The participant must notify the HFS Coordinator at HoneybeeFolkSchool@nbccd.ca as soon as possible. The voucher amount will be determined on a case-by-case basis and may be up to 75% of the course fee.
Cancellations
If a workshop is cancelled due to unforeseen circumstances regarding the instructor, facilities or low enrolment, a 100% refund will be granted to registered participants.
If a class is cancelled due to inclement weather a new date will be set. If a participant cannot attend the rescheduled time, you will be granted a 100% refund.
For more information regarding cancellations, refunds, and our policies, please refer to our list of frequently asked questions.